Capabilities & Products

Enterprise Agent BuilderConversational Agentic AISupply Chain & Procurement AIAI Governance Engine

Industries

Fintech, Banking & InsuranceAutomotive & OEMFMCG, Retail & DistributionTravel & Hospitality Retail

Company & Knowledge

Security & AI Governance Case Studies & ROI Knowledge Hub Enterprise FAQs Leadership Team 30-Day Deployment & Careers Schedule AI Audit
Company/Case Studies & ROI
RisingPoint.io · AI-Native Enterprise Engineering.

Enterprise AI & Fintech Deployments in Active Production.

Quantified case studies detailing how leading enterprises use RisingPoint to deploy Agent Builders, Fintech platforms, Insurance distribution workflows, and Conversational AI across the EU, GCC, APAC and North America.

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Automated Resolution Accuracy
Multi-LLM verification & reconciliation loop
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Increase in Loan Recovery Rates
Behavioral decisioning & DPD segmentation
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Platform SLA Uptime Availability
Managed cloud, sovereign & air-gapped estates
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Max Round-Trip Voice Latency
PSTN / SIP / WebRTC voice stack
Expanded Enterprise Case Studies

Seven deployments. Measured outcomes.

Case 01 · Fintech

AI-Powered Neo-Banking & LLM Financial Assistant

Client. Multinational Digital Bank & Consumer Fintech (APAC & GCC).

Challenge. High customer friction in balance inquiries, currency exchange, and credit card management via traditional mobile banking menus.

Solution. Integrated RisingPoint AI Digital Assistant (LLM/NLP) supporting 60+ languages with personalized financial wellness dashboards and multi-currency virtual card issuance.

74% automated query resolution3x daily active engagementZero breaches over 15M+ transaction queries
Case 02 · Fintech

Automated AI Debt Collections & Behavioral Decisioning

Client. Regional Consumer Lending Institution.

Challenge. Escalating collection costs and low Promise-to-Pay (PTP) fulfillment rates using manual call centre methods.

Solution. Deployed the RisingPoint AI Collections Engine with automated multi-channel voice/SMS outreach and real-time behavioral decisioning.

48% boost in loan recovery40% reduction in manual effort3.2x higher PTP capture rate
Case 03 · Payments

Real-Time Fraud & Risk AI with DuitNow QR Settlement

Client. Tier-1 Merchant Aggregator & Payment Gateway.

Challenge. High fraud losses during peak dynamic QR transaction spikes and complex multi-merchant settlement reconciliation.

Solution. Implemented sub-second Fraud & Risk AI alongside a PayNet-certified DuitNow QR ISO 8583 gateway and automated settlement engine.

Sub-second scoring across 5M+ daily transactions99.99% settlement accuracy85% faster merchant payouts
Case 04 · Insurance

End-to-End Insurance Agentic Sales & Document AI

Client. Major Property & Casualty Insurer.

Challenge. Manual underwriting validation and fragmented sales agent distribution caused 5-day delays in policy issuance and compliance audit risk.

Solution. Constructed a custom Insurance Agentic Workflow for lead qualification, dynamic pricing, automated underwriting verification, and embedded AI Governance for immutable compliance logging.

Issuance cut from 5 days to 3 minutes100% regulatory compliance audit score34% growth in agent network productivity
Case 05 · Luxury Retail

Omnichannel Luxury Retail & ERP Automation

Client. Valiram Group — luxury brands across Southeast Asia including Tumi and Victoria’s Secret.

Challenge. High volume across chat and voice regarding store inventory, order edits, and VIP loyalty requests created service delays.

Solution. Deployed Conversational Agentic AI connected directly to SAP ERP for real-time inventory lookups and automated order modifications.

84% reduction in customer queue times31% increase in cross-sell conversionSub-5ms security proxy protection
Case 06 · Trade & Commerce

Cross-Border Trade & Business Association Workflows

Client. Bilateral Trade Association (Australia Business Council / MABC).

Challenge. Complex trade inquiries, document verification, and business matching required heavy administrative resources.

Solution. Multi-document intelligence built to process trade queries, parse verification files, and route member requests.

98.2% automated resolution accuracyTurnaround from 3 business days to under 2 minutes
Case 07 · Insurance

Conversational Intelligence & Chat Assist for P&C Distribution

Client. Leading Property & Motor Insurance Group.

Challenge. High volumes of customer and prospect enquiries were impacting sales conversion, customer support response times, and policy review engagement.

Solution. Conversational Intelligence and Chat Assist for real-time customer prospecting, sales engagement, support, and personalized policy reviews.

18% increase in quote-to-conversion41% faster customer response times94% customer satisfaction
Client Executive Testimonials
Luxury Retail & Omnichannel
Rising Point’s expertise has been a game-changer for our operations. Their AI Agents have empowered us to achieve unprecedented efficiency and innovation. They represent a trusted partnership — going beyond conventional vendor expectations.
— Sharan ValiramExecutive Director, Valiram Group (Tumi & Victoria’s Secret)
Brand Execution & AI Operations
They handled our data input needs for custom AI Agents with impressive speed and accuracy, consistently delivering reliable results. We needed 24/7 support throughout our campaign, and their team went above and beyond — always quick to respond and incredibly helpful.
— Hugh KohChief Vision Officer, PMC
Bilateral Trade & Commercial Expansion
The impact of RisingPoint’s Conversational Intelligence (Chat Assist) is profound. They’ve transformed the way we engage with our customers and operate our business, driving growth and success. We’re excited to continue this journey of innovation together.
— Matthew BarsingVice Chairman, Australia Business Council / MABC
Digital Banking & Payment Infrastructure
RisingPoint has been a trusted technology partner in helping us build, transform and scale our critical digital platforms. Their work has included building our settlement platform, integrating key payment rails including PayNet RPP for DuitNow QR Payments, and supporting our AI-powered Merchant Onboarding Platform. Throughout these engagements, RisingPoint has demonstrated strong technical expertise, agility and a deep understanding of our business and technology requirements. What sets RisingPoint apart is their focus on outcomes, not simply technology — they are responsive, pragmatic and committed to delivering practical solutions that create real value.
— Ankur JakhwalCEO, Boost Connect (Large Digital Bank & Wallet)

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